This Privacy Policy explains how Stars Web Studio handles information you provide through our website, contact form, and free demo requests. We keep this policy clear and straightforward. Please review it before submitting an enquiry.
Information We Collect
When you submit an enquiry or request a free demo, we collect the details you choose to provide — typically your name, email address, phone or WhatsApp number, business name, website or social links, and your message. To help prevent spam and abuse, we also store basic technical information such as your IP address and browser type at the time of submission.
How We Use Your Information
We use the information you provide solely to respond to your enquiry, prepare demos or quotes, and communicate with you about our services. We do not sell your information or share it with third parties for marketing.
Free Website Audit Tool
When you use our free website audit tool, we collect the website address you submit so we can analyse it, and — if you choose to unlock the full report — the email address you provide. We store your IP address to prevent abuse and to enforce fair-use rate limits on the tool. We may temporarily fetch and store publicly available information from the website you submit (such as page content and a screenshot) purely to generate your report.
If you unlock a report, we email a copy of it to the address you give us. If you tick the optional consent box, you also agree to receive occasional related tips about improving your website; you can unsubscribe at any time and we will stop. Audit submissions and reports are retained for as long as needed to provide the service and maintain our records, and you can ask us to delete this information at any time.
Email Communication
When you contact us, we may reply by email or your preferred contact method to discuss your enquiry. We only contact you in relation to your request and our services.
Cookies & Analytics
Our website may use essential cookies needed for it to function correctly. If we add analytics in the future, it would be used only to understand general, anonymised usage so we can improve the website. Any such tools would be used in a privacy-conscious way.
Data Storage & Retention
Enquiries are stored securely and are accessible only to authorised team members. We keep enquiry information for as long as needed to respond and maintain our records, and you may request that we delete your information at any time.
Your Choices
You can ask us what information we hold about you, request corrections, or ask us to delete it. Just get in touch and we will help.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please reach out through our contact page.
This is a general policy provided for transparency. For full legal compliance in your region, we recommend reviewing it with a qualified professional.